The Payara® Platform: Production Ready and Cloud-Native
Payara® Platform Enterprise is the most important assurance to run your enterprise Java applications. Ensure your security and application performance with Payara Enterprise. Open source and Jakarta EE (Java EE) are compatible.
Volthread's Payara team is ready to migrate your enterprise Java applications to production environments.
Trust our Payara Server migration experience. We're giving daily managed service support to the companies. Contact us now!
The Payara® Platform: Production Ready and Cloud-Native
Payara® Platform Enterprise is the most important assurance to run your enterprise Java applications. Ensure your security and application performance with Payara Enterprise. Open source and Jakarta EE (Java EE) are compatible.
What is a Payara® Server?
Payara Server Enterprise is a cloud-native middleware application platform supporting mission-critical production systems with reliable and secure deployments of Jakarta EE (Java EE) applications on-premise, in the cloud, or in hybrid environments.
What is Payara® Micro?
Payara Micro Enterprise is the lightweight middleware platform of choice for containerized Jakarta EE (Java EE) application deployments. Compatible with Eclipse MicroProfile, Payara Micro is the microservices-ready version of Payara Server.
Payara Platform Enterprise Support Options
Migration & Project
Support
Before going to production, Payara support engineers assist customers with migration or development projects. Migration and Project support is offered at a flat rate per year no regardless of the size of your environment and supports an unlimited number of units in development. Payara Platform experts accelerate your project delivery while reducing risks and costs.
Production Support (24x7 or 10x5 Options)
When an organization runs the Payara Platform in production, Payara supports global engineers Payara engineers provide support from initial migration planning through to in-production and beyond. guarantee rapid response to issues with mission-critical applications for all customers with Payara Server Enterprise or Payara Micro Enterprise in production.
A 10x5 business hours support is available for non-mission critical environments and a 24x7 support environment for those with mission-critical environments.
A 10x5 business hours support is available for non-mission critical environments and a 24x7 support environment for those with mission-critical environments.
Payara Accelerator
Payara Enterprise customers can obtain consultancy services to expand on the Migration & Project Support, 24x7, or 10x5 support options. Consultancy services will accelerate your Payara Platform deployment, migration, or business growth through customized infrastructure improvements and solutions.
Benefits of Migrating to Open Source Software
Receiving the benefits of open source software is an advantage of migrating to the Payara Platform from a proprietary application server. Many businesses pre- fer open source options as it reduces the procurement barrier. A survey conducted by Black Duck Software and North Bridge revealed that 78% of today’s busi- nesses already rely on open-source software for secu- rity and lack of licensing fees. It is estimated that the use of open source saves businesses $60 billion (USD) annually.
The Payara Platform is open source and production- ready. You can download Payara Server or Payara
78% of businesses rely on open-source software.
Micro and try it out, and when you’re ready to move into production, quickly and easily upgrade to Payara Enterprise.
78% of businesses rely on open-source software.
Micro and try it out, and when you’re ready to move into production, quickly and easily upgrade to Payara Enterprise.
7 Reasons Why Global Companies Invest in Commercial Support for the Payara® Platform
Increase the effectiveness of your in-house team
Having Payara® Support meant Swisscom, a leading telecom company in Switzerland, experienced reduced problem-solving time for multiple projects, getting the fix to an issue 2 months sooner and with no need for Swisscom engineers to further investigate for solutions.
Volthread managed service model will help in saving time and money by avoiding system downtime and unexpected service outages. Our proactive approach keeps uptime high and avoids the negative impacts of downtime.
Improve security
iTAC Software, a leading MES provider in Germany, had been using Oracle GlassFish 2.1 and began experiencing issues with security problems that did not have available fixes. To satisfy compliance requirements, MiTAC needed to guarantee high availability, robustness, and high performance. After migrating to Payara Server and obtaining Production Support services, iTAC had access to hotfixes, monthly releases, and a guaranteed 2-hour reaction time in case of a software issue to satisfy compliance requirements.
Access a private Customer Knowledge Base
Customers find the Customer Support Portal a great benefit, as it allows them to log in and see at a glance any open issues as well as track status and activity on open items. The Customer Knowledge Base within the Support Portal provides customers with articles and information to resolve common problems or find answers to questions quickly.
Enjoy peace of mind with a 10-year support lifecycle and OpenJDK support
BMW Group required a stable basis and standards compliance for their applications. The 10-year support lifecycle provided by Payara solved both the need for stability and compliance. Our support for the OpenJDK platform, provided by Azul Systems, means customers can rest assured that the whole software stack is supported.
Receive priority for bug fixes, new features, and enhancement requests
Payara Support customers get priority responses for all bug fixes, whereas community users would first have to raise the bug on GitHub with no guaranteed timelines or SLAs for getting the fix. Rakuten found the Maven repository, Nexus Portal, easy to use, receiving customer-only patched builds and hotfixes for the Payara Platform. They enjoyed the quick responses from the Payara Support Team and the fact that support could communicate in Japanese. New feature or enhancement requests are also prioritized for customers in our monthly and quarterly releases.
Quickly overcome problems with direct access to the engineering team
Appriss, a US company that delivers data-driven solutions to improve safety and security, relies on the added confidence of 24/7 support from Payara’s engineers to deliver their critical customer-facing web applications within the retail, health, and safety data solutions industry. Unlike other companies that offer support through an outsourced helpdesk, Payara Support comes directly from our engineers.
Follow best practices and expand technical knowledge
Even during times of no technical problems, Payara Support customers can reach out with questions to ensure they are operating according to best practices to prevent future challenges and increase efficiency. ISERN, providers of hospital room communications solutions, relied on the Payara Migration & Project Support for sorting out issues as well as expanding their knowledge of the server. In addition to these common reasons for investing in commercial support, Payara Support helps you save money when things go wrong.
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